I finally made it in to get my passport renewed. I have had my passport since I was 15. It has been "misplaced" only twice, which means I put it in a "safe" place and forget that place. I handed my passport to the lady behind the counter, and watched in horror as she picked it up and stapled it to the form. STAPLED! She said I would get it back after they cancled it. I hope I do.